Privacy policy

Who we are

This website, pioneersecuritysystems.com, is operated by Pioneer Security Systems, based in South Jersey. In this policy, "we" and "us" mean Pioneer Security Systems.

What we collect

Information you give us

When you use a form on this site (demo request, contact, gap map or grant brief), we collect what you type: your name, work email, role, school or district, phone number if you give one, and any details you add about your cameras, doors, network, buildings or goals. If you email us, we keep your message and address.

Information collected automatically

Our hosting provider, Cloudflare, processes standard request data such as IP address, browser type and pages requested, to serve and protect the site. If we turn on website analytics, it will be a privacy-friendly service that does not use advertising cookies and does not track you across other sites. This policy will be updated before that happens.

We do not ask for, and you should not send us, student records, passwords, or other sensitive personal information.

How we use it

• To reply to you, schedule a demo, and prepare a gap map or quote.
• To keep a record of our conversation with your organization.
• To protect the site from spam and abuse.
• To understand which pages are useful, once analytics is on.

We do not sell your information. We do not use it for advertising.

Who we share it with

We share information only with service providers that help us run the site and respond to you, under their own terms:

• Cloudflare for hosting and security of this website.
• Our email provider, to notify our team about a form submission and to reply when you write to us.

We may disclose information if the law requires it, or to protect our rights or the safety of others.

How long we keep it

We keep form submissions and related emails for as long as we are in contact with you and for a reasonable period after, unless a contract or the law requires longer.

Cookies and analytics

This site does not set advertising cookies. It does not use third-party fonts or embedded social media widgets. If we enable cookieless analytics, we will say so here, and we will honor browsers that send a Do Not Track signal.

Your choices

You can ask us to tell you what we hold about you, correct it, or delete it, by emailing [email protected]. We will reply within a reasonable time. Depending on where you live, you may have additional rights under applicable state privacy laws.

You can also ask us to stop contacting you. Every message we send can be answered with "stop," and we will.

Children and student data

This site is for adults who buy and run school security. It is not directed to children, and we do not knowingly collect information from children. Pioneer does not connect to a student information system, and our website forms should never contain student records.

Security

We use encrypted connections, limit who can see form submissions, and keep access to our systems to people who need it. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security. See our security page for how our product is designed, and how to report a problem.

Changes

We will update this page when our practices change and change the date at the top. Material changes will be flagged on the site.

Contact

Questions about this policy: [email protected].